A limited number of early bird tickets are on sale now!
General ticket sales start on March 2.
In more than 100 cities around the world each year, design thinking enthusiasts join forces on a weekend in March for the Global Service Jam‘s weekend of service design to change the world. They are designers, artists, business people, mothers, community members, students, legislators and citizens. They meet with one goal in mind: to create, prototype, and publish a new service in less than 48 hours.
The Indy Service Jam is a weekend-long workshop to develop new services, using design thinking tools like brainstorming, user research, and rapid prototyping & testing. After revealing the Jam’s secret theme on Friday night, we’ll break into teams and start working. The challenge is to identify and understand a real-world need, ideate and prototype concepts, and deliver a solution by Sunday afternoon.
Both newbies and experts are welcome. You'll walk away with new tools for your service design toolkit, share a few scrumptious meals with new friends, and create solid service prototype with a team of fellow designers.
To give you a sense of how the jam flows, here is the tentative schedule.
Arrival & Check-in
Jam Kickoff & Introduction
Keynote: Service Design & Design Thinking
Announcement of Global Secret Theme!
Problem Statement & Team Formation
Closing Day 1
Arrival & Breakfast
Keynote: Research & Sensemaking
Teams Meet Coaches, Prepare for Research
Lunch (on your own "in the field")
Teams Begin Sensemaking
Keynote: Ideation & Prototyping
Teams Ideate & Iterate
Experiment & Prototype
Closing Day 2
Team Co-creation, Iteration, Prototyping
Teams Complete Final Prototype
Teams "Show and Don't Tell"
President, Collabo Creative
Service Design & Design Thinking
Product Design Manager, Allegion
Ideation, Prototyping & Testing
Indy Service Jam